How do I get a refund?

At ScoopIt.co.za, we understand that sometimes you may need a refund for your purchase. Here's our refund process:

  1. Contact Customer Support: If you would like to request a refund, please reach out to our customer support team at hello@scoopit.co.za. Provide your order details and the reason for the refund request.
  2. Evaluation of Request: Our support team will review your request and assess it based on our Refund Policy and Terms and Conditions.
  3. Approval and Processing: If your refund request is approved, we will guide you through the necessary steps for processing the refund.

Please review our Refund Policy and Terms and Conditions for detailed information regarding refund eligibility, conditions, and any potential associated costs. We strive to ensure a smooth and fair refund process to meet your satisfaction.

Share this post