How do I modify an order?

At ScoopIt.co.za, we understand that you may need to make changes to your order. Here's the process for modifying an order:

  1. Before Shipment: If your order has not yet been shipped and you wish to make changes, please contact us as soon as possible at hello@scoopit.co.za. We will assist you in modifying your order based on availability and product changes.
  2. After Shipment: Once your order has been shipped, unfortunately, it cannot be modified. However, you can explore our return process once you receive the package.

Please review our Terms and Conditions for more information regarding order modifications, cancellations, and potential costs. Our primary goal is to provide you with an exceptional shopping experience, and we're here to assist you throughout the process.

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