How do I track an order?

Tracking your order at ScoopIt.co.za is easy and convenient. Here's a step-by-step guide:

  1. Order Confirmation Email: After placing your order, you'll receive an order confirmation email. This email will contain a unique order ID and a link to track your order.
  2. Click the Tracking Link: Click on the provided tracking link in the order confirmation email. This link will direct you to our tracking portal.
  3. Enter Order ID: On the tracking portal, enter your unique order ID in the designated field and click "Track Order."
  4. View Order Status: You'll then be able to view the status of your order, including its current location and estimated delivery date.
  5. Alternatively, Contact Us: If you encounter any issues or have further inquiries regarding your order's status, feel free to contact our customer support team at hello@scoopit.co.za. Please provide your order ID for expedited assistance.

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